Paramount Plus app is not working? How to fix

 

Paramount Plus is one of the most popular streaming services available today that provides original content and hundreds of movies and TV shows.

You can enter it through the app on your mobile device or connected TV. While using the Paramount Plus app, you expect the service to work seamlessly without any barrier.

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Common Paramount Plus app issues and how to fix them

 Table of Contents

1. Paramount Plus won’t let me log in

 

You can solve various different sign-in problems when using Paramount. For instance, your email or password may return an invalid result, or the service may ask you to subscribe when you are already a member.

You must try these solutions to troubleshoot login issues on Paramount Plus:-

  • Firstly, clear the cache and data from your device.
  • After that, reset your password by clicking on Forgot Password.
  • Make sure you are using the recent Paramount Plus app.
  • Afterward, Reboot your device.
  • Check to confirm that you have an active or constant internet connection.

The service may also fail to log you in because of technical difficulties on the paramount’s side. Thereafter, you will need to wait till it gets restored. 

You can handle this kind of situation through the company’s Twitter account.

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2. Paramount Plus app keeps crashing

 

Paramount Plus can crash because of low memory. It could also happen of streaming problems or poor internet connectivity.

Here is what all you can do:-

  • Forcefully close the app and try again.
  • You need to restart your device and open the app again.
  • Also, clear the cache and data from the device settings.

You should also confirm that you are using a high-speed connection of at least 4 Mbps when streaming on Paramount Plus.

Otherwise, switch off your internet connection and then switch it back on to refresh the network.

3. How to fix streaming problems on Paramount Plus

 

Streaming issues can appear anytime and make it challenging for you to watch content.

For instance, an issue may appear whereby you see a black screen or the app won’t play shows. You may also encounter an error, like video unavailable.

Here are a few troubleshooting steps to help you out.

  • Restart your device.
  • Force-stop the app from your device settings.
  • Check that your connectivity.
  • Prefer using a Wi-Fi connection instead of mobile data.

4. Why Paramount Plus is not producing audio

 

There are 3 problems that Paramount users have reported with regards to audio. The issues are:-

  • The video is fine but there is no sound at all.
  • The audio doesn’t match the video
  • The sound is choppy making it impossible to listen to the dialogue

To fix all these issues, try the below-given troubleshooting methods:-

  • Make sure you are using the latest version of the Paramount Plus app. If not, update it.
  • Forcefully close the app to stop it from running in the background and refresh it to start anew.
  • Restart your streaming device and try again.

You can try to remove the app cache and data from your device. In case, you are using a mobile browser to access paramount, close the tab, delete the history and try again.

The most important things to know

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5. Paramount Plus app won’t install

 

If you have an issue with the Paramount Plus app installation, try the following:

  • Assure that you are using a compatible device.
  • Ensure that you install the recent version.
  • Also, confirm that your device is running on the latest software.
  • In case, you are downloading the Android app, force-stop the Google Play Store app and try again.
  • Assure your device has enough storage space.
  • Clear Google Play Store cache and data.
  • Check that your internet connection and make sure it is stable.
  • Then, Restart your device and try again.
  • Confirm that you have downloaded the app from a trusted source (Google Play, App Store, Channel Store, etc.)

6. Paramount Plus app won’t cast to my TV

 

You can stream Paramount Plus using a Chromecast device. First, you need to cast your favorite movie or TV show directly to your TV from your computer, tablet, or device.

In case, the app won’t cast, try the following:

  • Make sure you are using a supported Chromecast device.
  • Cross-check that you are using the latest Paramount Plus app.
  • Install the newest version of Android or iOs. The same is for other OS devices.
  • Check your network connection. The streaming device you are using should be on the same network as your Chromecast.
  • Detach the device you are casting from and your Chromecast from Wi-Fi, then reconnect and try again.

When casting, you need to confirm that you have a strong Wi-Fi signal.

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